Sunday, March 6, 2011

Outsourced: help desk sitcom highlights ongoing trend

March 6, 2011
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Outsourced help desks have become so prevalent for American consumers calling product customer support that setting a sitcom in one seemed inevitable. After all, stand-up comedians have been describing the customer telephone ping-pong among heavily accented operators in their routines for years. Moreover, the sitcom as form tends to move where people spend much of […]

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